High quality customer service, transit stations, and bus stops can make transit more attractive, increasing transit ridership and supporting transit oriented development. Stations and stops should be clean, safe, well-lighted, and protected from the weather. Signage and information should clearly indicate transit route, schedule, and fare, as well as real-time vehicle arrival information. Stations should be integrated into the surrounding area, with entrances and exits located near key destinations; and nearby development also oriented toward the station. Customer se